Riskified Study Finds Consumers Aren’t Ready to Hand Over Control as AI Transforms Shopping, with Over Half Afraid of Online Fraud
Riskified released its Q1 2026 Agentic Commerce Pulse survey, which identifies a growing trust gap between AI adoption in shopping and consumer comfort with autonomous transactions. While 61.5% of respondents use AI for product discovery, 55% are not comfortable with AI agents making purchases and 53.9% believe AI increases online fraud risk.
Key figures
- Survey respondents
- 2000
- Ai discovery usage pct
- 61.5%
- Ai increases fraud risk pct
- 53.9%
- No trust company manage pct
- 46.5%
- Platform responsibility pct
- 50.8%
- Expect strong safeguards pct
- 73.9%
- Uncomfortable ai purchases pct
- 55.0%
AI analysis
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AI-generated analysis of a public disclosure. Not investment advice; verify against the original document.