Customers Bank and ElevenLabs to Deploy AI-Powered Conversational Agents Across Customer and Employee Experiences
Customers Bank, the $26 billion subsidiary of Customers Bancorp (CUBI), announced a strategic collaboration with ElevenLabs to deploy AI-powered conversational agents. The partnership aims to integrate intelligent voice and chat capabilities into the bank's high-touch service model, providing 24/7 support for customers and real-time assist tools for relationship managers.
Key figures
- Nps
- 81
- Assets
- $26 billion
- Industry nps avg
- 41
AI analysis
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