CarMax Announces Leadership Appointments to Further Unify End-to-End Customer Experience, Advance Strategy for Growth
CarMax named Elizabeth Dirgins as EVP, Chief Digital and Customer Officer, a newly created role effective October 5 unifying the end-to-end customer experience across marketing, product and Edmunds teams. Jeff Campbell, a ten-year CarMax veteran, was promoted to SVP of Strategy, leading a newly centralized function combining strategy, data science, AI and pricing teams.
Key figures
- Associates
- approximately 28,000
- Store locations
- more than 255
- Auto finance portfolio
- $16 billion
- Fy2026 used vehicles sold
- approximately 780,000
- Fy2026 wholesale vehicles
- 540,000
- Auto loan originations fy2026
- $8 billion
- Virtual strategic update date
- November 3, 8 a.m. ET
AI analysis
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