The Hackett Group® Establishes AI World Class Information Technology Benchmarks
The Hackett Group published new AI World Class information technology benchmarks quantifying how leading AI adopters change enterprise economics. The research found AI World Class organizations reduce IT process costs by 27%-35%, lower IT staffing levels by 34%-44%, and improve project ROI by 1.5X-2.5X, with a 75% performance gap emerging versus companies that merely automate existing processes.
Key figures
- Performance gap
- 75%
- Procurement roi
- up to 2.7X
- It staffing reduction
- 34%-44%
- Project roi improvement
- 1.5X-2.5X
- It process cost reduction
- 27%-35%
- Recruiting cost reduction
- 61%
- Recruiter productivity gain
- 119%
- Order to cash cost reduction
- 52%-59%
AI analysis
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AI-generated analysis of a public disclosure. Not investment advice; verify against the original document.