Freshworks to Extend Freshservice into AI and Software Spend Governance with Agreement to Acquire Torii

Freshworks signed a definitive agreement to acquire Torii, a SaaS management platform named a Leader in the 2026 Gartner Magic Quadrant for SaaS Management Platforms. The deal extends Freshservice into software and AI spend governance, with Torii tracking AI consumption to the token and attributing it to teams for chargeback and cost control.

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