DXC and LangChain Advance Agentic AI Harnesses for Mission-Critical IT Operations
DXC Technology announced a partnership with LangChain to advance governed agentic AI for mission-critical enterprise IT operations, centered on its DXC OASIS orchestration platform. OASIS, built on LangChain's open-source LangGraph runtime and licensing LangSmith for evaluation and observability, is scaling toward 125 customer environments across regulated industries. Across more than 500 measured use cases, OASIS has cut resolution time by 95% on average with diagnostic accuracy of 92% or better validated against senior engineer judgment.
Key figures
- Db incident time
- 2-3 hours reduced to 5-12 minutes
- Measured use cases
- 500
- Diagnostic accuracy
- 92%+
- Problem management time
- 2-6 days reduced to 8-10 minutes
- Filesystem incident time
- 53-90 minutes reduced to 3-6 minutes
- Avg resolution time reduction
- 95%
- Customer environments scaling toward
- 125
AI analysis
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