Texans Credit Union Grows Active Digital Banking Users by 42% with Alkami
Alkami published a case study with Texans Credit Union showing active digital banking users up 42% since the client moved to Alkami's Digital Banking Platform. The credit union's NPS improved from 73.6 to 89.4, online account openings doubled in the first month on MANTL, and account opening time fell to roughly 5.7 minutes.
Key figures
- Nps change
- 73.6 to 89.4
- Client members
- more than 150,000
- App store rating
- 4.8-star
- Deposits first six weeks
- $11.5 million
- Digital banking user growth
- 42%
- In branch speed improvement
- up to five times faster
- Avg account opening time minutes
- 5.7
- Mantl applications first six weeks
- 1200
- Online accounts booked first month
- doubled
AI analysis
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