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AI makes website performance a boardroom priority as digital businesses lose an estimated £336,000 a year to downtime

$DOCNPress releaseOct 20, 2026, 8:07 AM ETRead the release

DigitalOcean's Cloudways unit published its inaugural 'AI Visibility Gap' report, a Censuswide survey of 1,000 decision-makers in the UK and US on how AI is reshaping online brand discovery. Key findings: 82% of respondents say AI-powered recommendations are already changing how customers find brands, 77% say traditional SEO alone is no longer enough, and businesses estimate downtime costs an average of £336,000 per year ($453,400 in the US).

Key figures

Survey respondents
1000
Us annual downtime cost
$453,400
Avg annual downtime cost
£336,000
Avg hourly downtime cost
£42,000
Pct ai search reduced traffic
76%
Pct ai recommendations changing discovery
82%

AI analysis

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AI-generated analysis of a public disclosure. Not investment advice; verify against the original document.