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ServiceNow Research Study Warns Security Leaders: Ungoverned Agentic AI Exposure Is Compounding Inside Enterprises

$NOWPress releaseOct 20, 2026, 9:00 AM ETRead the release

ServiceNow published a global research study finding that 90% of organizations experienced an agentic AI security incident in the past year, based on a survey of 3,700+ senior security leaders across 20 countries. Only 13% of businesses have a defensible agentic security posture across five key domains, and just 19% can see more than 90% of their AI agents in real time.

Key figures

Survey respondents
3700+
Contained under 24h
36%
Defensible security posture
13%
Orgs running 100 999 agents
49%
Orgs running 1000 plus agents
35%
Orgs with agentic ai incident
90%
Agents in real time visibility
19%

AI analysis

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AI-generated analysis of a public disclosure. Not investment advice; verify against the original document.