Fairfax County, Virginia, Transforms Resident Services with Tyler Technologies’ Resident AI Assistant
Fairfax County, Virginia has launched 'Ask Fairfax', a generative digital assistant powered by Tyler Technologies' Resident AI Assistant, replacing a legacy chatbot. Since launching in early August, the assistant has answered more than 40,000 resident questions, sourced exclusively from the county's official website. Tyler has partnered with Fairfax County since 2016, and the release positions Tyler AI as purpose-built for state and local government amid growing public-sector AI adoption.
Key figures
- Partnership since
- 2016
- Questions answered
- 40000
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