Five9 Named a Leader in the 2026 Gartner® Magic Quadrant™ for Contact Center as a Service for the Ninth Time
Five9 was named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service, the ninth time it has received the Leader designation. The release highlights the Genius CX Platform and recent AI additions such as Voice AI Agents and Agentic QM, plus Advanced Campaign Manager built on the 2024 Acqueon acquisition.
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