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Freshworks and Carahsoft Announce Freshworks’ Achievement of FedRAMP® In-Process Authorization for Its AI-Powered Unified Service Operations Platform, Freshservice

$FRSHPress releaseOct 26, 2026, 12:35 PM ETRead the release

Freshworks achieved FedRAMP 'In-Process' status for Class C (Moderate) certification of its Freshservice platform, a prerequisite step toward full FedRAMP authorization for U.S. government sales. The milestone expands Freshworks' addressable market into the public sector through a partnership with Carahsoft, the master government aggregator, which will resell Freshservice via multiple government contract vehicles.

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    FRSH: Freshworks and Carahsoft Announce Freshworks’ Achievement of FedRAMP® In-Process Authorization for Its AI-Powered Unified Service Operations Platform, Freshservice — AI Analysis | Signal8