Travelport and Cognizant deepen strategic partnership to build intelligent travel retail for the AI era
Cognizant and Travelport announced the next phase of their strategic partnership to make Travelport the first AI-native platform in global travel retailing, spanning AI-assisted engineering, workflow automation, and AI-embedded product innovation. The work builds on the first phase completed since May 2026, with Cognizant teams engaging across 18 countries via its AI Builder approach; the initial engineering focus is Travelport Trip Services, which handles bookings, exchanges, and refunds worldwide. No financial terms were disclosed.
Key figures
- Countries engaged
- 18
- Travelport countries
- more than 165
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