Concentrix Breaks the Language Barrier with Live Voice Translation
Concentrix launched AI-powered Live Voice Translation, letting customers and advisors speak different languages while hearing each other in real time. The capability extends language coverage to 60+ languages and the company reports 97%+ productivity levels in live deployments, above enterprise benchmarks. It builds on the existing multilingual translation feature in the iX Suite.
Key figures
- Languages supported
- 60+
- Claimed productivity
- 97%+
AI analysis
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