Forward Air Announces Two-Year Definitive Agreement to Retain Significant Portion of Previously Disclosed Customer Relationship
Forward Air signed a two-year definitive agreement with one of its largest customers to retain a significant portion of currently provided services, resolving uncertainty around a previously disclosed customer relationship. The deal formalizes an orderly transition of certain services between November 2026 and March 2027, which the company says will not materially impact 2026 revenue. Revenue from retained services has grown through 2026, and the company expects contract-year revenue in 2026, 2027, and 2028 to each exceed the customer's total 2025 contribution.
Key figures
- Guidance
- Contract-year 2026, 2027 and 2028 revenue from the Customer expected to each exceed the Customer's total 2025 revenue contribution; 2026 revenue not materially impacted by the transition
- Transition window
- November 2026 to March 2027
- Contract term years
- 2
- Partnership tenure years
- 20
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