ServiceNow Reports Third Quarter 2026 Financial Results
ServiceNow beat the high end of guidance on all Q3 2026 topline and profitability metrics, with subscription revenues of $3,988 million, up 21% year-over-year, and total revenues of $4,106 million, up 20.5%. Backlog metrics stayed strong: cRPO reached $13.65 billion (+20.5%) and RPO $29.7 billion (+22%), with 19 deals over $5 million in net new ACV, up more than 135% year-over-year. Non-GAAP EPS was $1.00 versus GAAP EPS of $0.27, and Q3 non-GAAP free cash flow was $822 million. The company raised its full-year subscription revenue guidance to $15,780-$15,790 million and lifted its FCF margin target 100 basis points to 36%, while raising the 2026 AI ACV target a second time to $1.7 billion.
Key figures
- Eps
- 0.27
- Revenue
- 4106000000
- Guidance
- Q4 subscription revenues $4,245-$4,255M (22.5%-23% YoY); FY2026 subscription revenues $15,780-$15,790M (22.5% growth), non-GAAP FCF margin 36%, non-GAAP operating margin 31.5%
- Revenue Yoy
- 20.5%
- Rpo
- 29700000000
- Crpo
- 13650000000
- Rpo yoy
- 22%
- Crpo yoy
- 20.5%
- Fcf margin
- 20%
- Non gaap eps
- 1
- Free cash flow
- 822000000
- Ai acv target 2026
- $1.7 billion, up 70% from the beginning of the year
- Non gaap net income
- 1039000000
- Operating cash flow
- 839000000
- Subscription revenue
- 3988000000
- Customers over 5m acv
- 680
- Subscription revenue yoy
- 21%
- Net new acv deals over 5m
- 19
- Non gaap operating margin
- 32.5%
- Gaap subscription gross margin
- 73.5%
- Non gaap subscription gross margin
- 80%
AI analysis
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