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Newrez Appoints Industry Veteran Jay Jones as Chief Servicing Officer to Lead Next Phase of Growth and Technology Transformation

$RITMPress releaseNov 3, 2026, 9:14 AM ETRead the release

Newrez, the mortgage servicing subsidiary of Rithm Capital (NYSE: RITM), appointed 30-year industry veteran Jay Jones as Chief Servicing Officer, effective immediately. Jones will oversee the company's $879 billion servicing portfolio and lead the transition to ValonOS, an AI-native servicing operating system, beginning in early 2027. He previously ran the nation's largest servicing business at Rocket Mortgage and helped integrate the Rocket and Mr.

Key figures

Servicing portfolio
$879 billion
Homeowners on platform
4000000
Valonos transition start
early 2027

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