Concentrix Brings Agentic AI Migration Engine to Microsoft Marketplace
Concentrix launched its patent-pending Concentrix Migration Engine for Dynamics 365 Contact Center, an agentic AI app now available on Microsoft Marketplace that automates migration from legacy CX platforms. Early deployments show up to 50% faster migration times, building on experience from thousands of CCaaS seats and twelve strategic clients already migrated to the AI-first Dynamics 365 Contact Center.
Key figures
- Global delivery centers
- 11
- Migration time reduction
- up to 50%
- Clients running ai in production
- 1,000+
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