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Five9 Announces Third Quarter 2026 Financial Results

$FIVNPress releaseNov 5, 2026, 4:06 PM ETRead the release

Five9 reported Q3 2026 revenue of $323.3 million, up 13% year-over-year, with subscription revenue growing 16% and non-GAAP diluted EPS rising to $0.82 from $0.78. GAAP net income declined to $14.5 million ($0.19 diluted) from $18.0 million a year ago, and GAAP gross margin slipped to 53.4% from 55.0%, while adjusted EBITDA held at 25.1% of revenue. Five9 also signed a definitive agreement to acquire Level AI for $325.0 million in cash, expected to close in Q4 2026, deepening its AI capabilities under the Humantic CX strategy.

Key figures

Eps
0.19
Revenue
323303000
Guidance
FY2026 revenue $1.269-$1.275B, GAAP EPS $0.75-$0.83, non-GAAP EPS $3.17-$3.21; Q4 revenue $328.0-$334.0M, GAAP EPS $0.28-$0.36, non-GAAP EPS $0.88-$0.92
Revenue Yoy
13%
Non gaap eps
0.82
Adjusted ebitda
81200000
Gaap net income
14498000
Gaap gross margin
53.4%
Non gaap net income
63700000
Operating cash flow
58400000
Adjusted gross margin
61.7%
Adjusted ebitda margin
25.1%
Non gaap eps prior year
0.78
Level ai acquisition value
325000000
Subscription revenue growth
16%
Subscription dollar retention
109%

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