PagerDuty Report Finds Two-Thirds (66%) of Office Professionals Have Used Unauthorized AI Tools at Work
PagerDuty published the 'Shadow AI Survey,' finding that 66% of office professionals at large enterprises have used unauthorized AI tools at work. The survey, conducted by Wakefield Research among 1,250 non-IT professionals, reveals that 88% of respondents have shared work-related information with public AI models like ChatGPT or Claude.
Key figures
- Survey sample size
- 1250
- Talent retention risk pct
- 75%
- Unauthorized ai usage pct
- 66%
- Confidential data sharing pct
- 88%
AI analysis
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AI-generated analysis of a public disclosure. Not investment advice; verify against the original document.