UiPath Introduces Maestro Case to Orchestrate Dynamic, Exception-Heavy Business Processes Across the Enterprise
UiPath launched Maestro Case, a new AI-native capability within its Maestro business orchestration suite designed to manage complex, exception-heavy workflows involving people, robots, and AI agents. Early design adopters reported significant operational improvements, including a 60-80% reduction in average case handling time and a three-to-five times increase in cases resolved without human intervention.
Key figures
- Sla improvement
- >25 percentage points
- Survey participants
- 600
- Handling time reduction
- 60–80%
- Projected annual savings
- $12 million
- Survey revenue threshold
- $1B+
- Hybrid workflow percentage
- 52%
- Resolution increase multiplier
- 3–5
AI analysis
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