Five9 Recognized on CRN’s 2026 AI 100 List for Third Consecutive Year
Five9 was named to CRN’s 2026 AI 100 list in the Software category for the third consecutive year, ranking among the Top 20 Hottest AI Software Companies. The company highlights research indicating 81% of business leaders have implemented AI in contact centers, with 78% reporting it meets or exceeds expectations.
Key figures
- Sumup cost savings
- 23%
- Sumup call containment rate
- 50%
- Sumup self service increase
- 10%
- Exact sciences call deflection rate
- 20%
- Exact sciences patient time savings
- 60%
- Exact sciences call containment rate
- 45%
- Business leaders ai implementation rate
- 81%
- Business leaders improved self service rate
- 84%
- Business leaders ai exceeding expectations rate
- 78%
AI analysis
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AI-generated analysis of a public disclosure. Not investment advice; verify against the original document.