Evernorth Launches Pharmacy Forward: A Simpler, Faster Specialty Pharmacy Experience for Patients Managing Complex Conditions
Evernorth, The Cigna Group's health services division, launched Pharmacy Forward, an AI-powered program designed to streamline specialty pharmacy operations and improve patient care. The initiative is supported by a $100 million investment through 2028 and is expected to generate approximately $400 million in value by reducing prescription processing timelines and expanding fulfillment capacity.
Key figures
- Expected value
- $400 million
- Care facilities
- nearly 40
- Adherence target
- beyond 80%
- Investment amount
- $100 million
- Investment period
- through 2028
- Shipping coverage
- 90%
- Target value date
- end of 2028
- Shipping timeframe
- 1-day or same day
- Digital pathways increase
- 25%
- Documentation time reduction
- 50%
AI analysis
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