AI Adoption Continues to Rise, but 70% Say They Need More Training to Use It Effectively
Thryv released its 2026 AI and Small Business Adoption Survey, finding that AI adoption among U.S. SMBs rose to 66% from 55% a year ago. Despite high adoption, 70% of SMB owners report needing more training to use AI effectively, creating a skills gap that Thryv positions itself to address.
Key figures
- Survey sample size
- 561
- Smb needing training
- 70%
- Thryv global customers
- 200,000+
- Ai adoption rate us smb
- 66%
- Smb prefering ai over hire
- 46%
- Smb reporting revenue gain
- 70%
- Ai adoption rate prior year
- 55%
- Smb reporting cost reduction
- 55%
- Smb spending at least 100 month
- 53%
AI analysis
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AI-generated analysis of a public disclosure. Not investment advice; verify against the original document.