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Ooma Introduces Ooma AI to Streamline Business Call Management and Transform Customer Experiences

$OOMAPress releaseMay 12, 2026, 5:00 AM ETRead the release

Ooma introduced Ooma AI, a suite of AI-powered call management features for Ooma Office, including AI Transcriptions, AI Answering Service, AI Receptionist, AI Insights, and an OpenAI integration. AI Transcriptions, included with Ooma Office Pro Plus at no additional charge, automatically generate accurate call transcripts and summaries, making it easier for teams to review conversations and track commitments. AI Answering Service, priced at $14.99 per license with 40 minutes of use per month, uses generative AI to answer calls, greet customers, and capture caller details, reducing missed calls and call abandonment.

Key figures

Ai transcriptions
Included with Ooma Office Pro Plus, no additional charge
Ai receptionist price
$49.99 per license
Ai receptionist minutes
100 minutes of use per month
Ai answering service price
$14.99 per license
Ai answering service minutes
40 minutes of use per month

AI analysis

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