Leidos reimagines experiences for 50,000 employees and boosts operational efficiency with the ServiceNow AI Platform
ServiceNow announced an expansion of its 10+ year partnership with Fortune 500 defense contractor Leidos to deploy the ServiceNow AI Platform enterprise-wide. The deployment will utilize Now Assist, EmployeeWorks, and the AI Control Tower to automate workflows across IT, HR, and shared services, operating within FedRAMP environments.
Key figures
- Client revenue
- $17.2B
- Client employee count
- 50000
- Projected client annual savings
- $3M+
- Estimated annual ticket reduction
- 80000
- Target autonomous resolution rate
- 60%
AI analysis
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