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Tech Mahindra and ServiceNow Expand Partnership to Deliver Production-Ready Enterprise AI at Scale

$NOWPress releaseAug 20, 2026, 5:47 AM ETRead the release

ServiceNow expanded its multi-year partnership with Tech Mahindra to accelerate enterprise AI adoption and help customers move from AI pilots to production-scale deployments. The collaboration utilizes a 'Client Zero' approach where Tech Mahindra serves as a validation environment, handling over 100,000 cases per month across 90 countries using ServiceNow.

Key figures

Techm countries
90
Techm cases per month
100000
It support optimization
25%
Servicenow workflows yearly
100 billion

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