CGI implements multi-agent AI solution for SOK Finance to accelerate financial service operations
CGI implemented a production-ready multi-agent AI solution built on AWS Bedrock for SOK Finance to automate financial administration and customer service tasks. The solution, deployed at SOK Finance's Palveluässä service center, handles routine requests such as invoice copies and due date changes to improve workflow consistency.
Key figures
- Employees
- 94000
- Sok outlets
- 2000
AI analysis
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