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Manulife appoints Sarah Chapman as Global Chief Marketing & Customer Experience Officer, joining Executive Leadership Team

$MFCPress releaseSep 10, 2026, 1:00 PM ETRead the release

Manulife appointed Sarah Chapman as Global Chief Marketing & Customer Experience Officer, effective January 1, 2027, reporting to President and CEO Phil Witherington and joining the Executive Leadership Team. Chapman is an internal promotion: she currently serves as Chief Marketing Officer for Manulife Canada and leads the company's global Digital, Customer Centricity and Sustainability agendas, after previously serving as CMO for Manulife Wealth and Asset Management.

Key figures

Effective date
January 1, 2027
Customers served
more than 36 million

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