TELUS Digital Named as a Leader in Everest Group Customer Experience Management (CXM) Services PEAK Matrix® Assessment - Americas for the Eighth Consecutive Year
TELUS Digital has been named a Leader in Everest Group's 2026 Customer Experience Management (CXM) Services PEAK Matrix Assessment – Americas, its eighth consecutive year in the top ranking and one of eight Leaders among 48 providers assessed. Everest Group cited the proprietary Fuel iX AI suite, a global delivery footprint spanning 50+ languages, and depth in outcome-based commercial models as key differentiators in AI-enabled CX transformation; TELUS Digital was also positioned as a Major Contender in the EMEA and APAC assessments.
Key figures
- Leaders named
- 8
- Providers assessed
- 48
- Languages supported
- 50+
- Digital ai practitioners
- more than 4,000
- Consecutive years as leader
- 8
AI analysis
Red flags3 · Pro
The rest of the AI analysis, red flags and sentiment are part of Signal8 Pro.
AI-generated analysis of a public disclosure. Not investment advice; verify against the original document.