U.S. Public Sector Adopts Digital Services with Governance, Security
ISG published its 2026 Provider Lens Public Sector Services and Solutions report for the U.S., evaluating 79 providers across five quadrants and finding agencies prioritizing secure, measurable modernization over broad technology ambition. Accenture, CGI Federal, Cognizant, IBM and Kyndryl were named Leaders in all five quadrants, with Deloitte and Infosys leading in four each and Atos and Unisys recognized as Rising Stars. NRI earned the global ISG CX Star Performer for 2026 designation for the highest customer satisfaction scores in the public sector.
Key figures
- Report quadrants
- 5
- Providers evaluated
- 79
AI analysis
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