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New IBM CHRO Study: AI Puts Critical Thinking at the Center of Workforce Priorities

$IBMPress releaseSep 21, 2026, 12:01 AM ETRead the release

IBM's Institute for Business Value published a global CHRO study finding a disconnect between the AI skills executives say matter and what employees prioritize: 71% of CHROs rate supervising, validating and overriding AI outputs as the workforce's most essential skill, while only 29% of employees rank judgment as important. The survey of 1,500 CHROs and 8,800 employees found 60% of employees worry AI is eroding their skills, with critical thinking cited most often as declining, and 46% of organizations do not involve the CHRO when AI strategy is defined.

Key figures

Chro respondents
1500
Employee respondents
8800
Employees worried about skills erosion
60%
Employees ranking judgment as important
29%
Chros rating ai oversight as essential skill
71%
Organizations not involving chro in ai strategy
46%
Risk reduction where workflows defined as human led or ai executed
18%
Quality improvement where workflows defined as human led or ai executed
20%

AI analysis

The rest of the AI analysis, red flags and sentiment are part of Signal8 Pro.

AI-generated analysis of a public disclosure. Not investment advice; verify against the original document.

    IBM: New IBM CHRO Study: AI Puts Critical Thinking at the Center of Workforce Priorities — AI Analysis | Signal8