Freshworks Inc. (FRSH) Form 8-K — Aug 4, 2026
Freshworks reported record second quarter 2026 results on August 4, 2026, with revenue of $237.4 million, up 16% year over year, beating its expectations. The company posted GAAP net income of $3.2 million, marking its first quarter of GAAP profitability and a milestone management said was reached months ahead of plan. Profitability and cash generation were strong: non-GAAP operating income was $55.9 million at a 23.6% margin, adjusted free cash flow was $57.7 million, and Freshworks logged its eighth consecutive Rule of 40 quarter. Freddy AI Copilot was attached to more than 71% of new enterprise deals, and customers contributing more than $100,000 in ARR grew 25% year over year to 1,746.
Key figures
- Eps
- $0.01 GAAP diluted; $0.17 non-GAAP diluted
- Revenue
- $237.4 million
- Guidance
- Q3 2026: revenue $244.5-$245.5 million (~14% YoY), non-GAAP operating income $59.0-$61.0 million, non-GAAP EPS $0.18. Full year 2026: revenue $963.5-$966.5 million (~15% YoY), non-GAAP operating income $222.0-$228.0 million, non-GAAP EPS $0.66-$0.68.
- Net Income
- $3.2 million GAAP net income (first GAAP-profitable quarter)
- Revenue Yoy
- 16% (15% constant currency)
- Cash Position
- $665.3 million in cash, cash equivalents, restricted cash and marketable securities as of June 30, 2026
- Shares Outstanding
- 273.0 million weighted-average diluted shares in Q2 2026
- Ex arr growth
- 24% YoY
- Operating cash flow
- $58.5 million (24.7% margin)
- Net dollar retention
- 104% vs. 106% in Q1 2026 and Q2 2025
- Q2 share repurchases
- $159.0 million
- Customers over 5k arr
- 25,356, +6% YoY
- Gaap operating income
- $6.1 million (2.6% margin) vs. $(8.7) million a year ago
- Prior year q2 revenue
- $204.7 million
- Customers over 50k arr
- 4,091, +18% YoY
- Adjusted free cash flow
- $57.7 million (24.3% margin)
- Customers over 100k arr
- 1,746, +25% YoY
- Freddy ai copilot attach
- attached to over 71% of new enterprise deals
- Non gaap operating income
- $55.9 million (23.6% margin)
- Restructuring cash paid q2
- $5.6 million
- Restructuring charges q2 2026
- $7.0 million
- Consecutive rule of 40 quarters
- 8
- Restructuring liability remaining
- $1.4 million as of June 30, 2026
Price after filing
Close on the filing date to close N calendar days later (from $11.26). Historical, not a forecast.
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