Maximus, Inc. specializes in delivering business process services (BPS) tailored for governmental health and human welfare initiatives.

Its operations are structured into three main divisions: U.S. Services, U.S. Federal Services, and International Services. The U.S. Services division delivers a wide array of BPS solutions to state and local government programs across the United States. These offerings encompass program administration, handling appeals and evaluations, and providing specialized consulting. Key programs supported include the Affordable Care Act, Medicaid, the Children's Health Insurance Program, Temporary Assistance to Needy Families, and child support initiatives, alongside Preadmission Screening and Resident Reviews and Independent Developmental Disability assessments. Furthermore, this segment facilitates program eligibility and enrollment, operates centralized multilingual contact centers with multichannel and digital self-service capabilities, offers application assistance and impartial health plan selection guidance, and conducts outreach, education, eligibility determination, enrollment, and redetermination for beneficiaries.

It also performs person-centered independent assessments for disability, long-term illness, and other health conditions, complemented by targeted consulting services. The U.S. Federal Services segment focuses on providing critical support to federal government agencies.

Its services include establishing and managing centralized citizen engagement centers, overseeing document and record management, offering case management and direct citizen support, and delivering consumer education. This division also handles independent medical reviews, appeals for worker's compensation benefits, Medicare and Medicaid appeals, and eligibility appeals for the federal marketplace.

Additionally, it contributes to the modernization of systems and IT infrastructure, provides operational support for infrastructure, offers software development, operations, and management, and specializes in data analytics. Internationally, the company's "Outside the U.S." segment delivers BPS offerings to both governmental bodies and commercial enterprises. These services include health and disability evaluations, the administration of employment programs, and various other services aimed at assisting job seekers. Established in 1975, Maximus, Inc. maintains its corporate headquarters in Tysons, Virginia.