Ooma, Inc.

Ooma Launches AI Agents for Ooma Office That Work Alongside Employees to Automate Repetitive Tasks and Improve Customer Interactions

Ooma launched the Ooma AI Productivity Agent Bundle, an AI-powered add-on for Ooma Office Pro Plus that analyzes customer calls and surfaces opportunities, risks and recommended next steps. The bundle is available immediately starting at $15 per month per account license, including up to 1,250 calls and/or actions, with additional usage tiers available. The launch extends Ooma's earlier AI suite (AI Transcriptions, AI Receptionist, AI Answering Service, AI Insights) and represents a new monetization layer on its existing small-business base of more than 2 million users.

•26d ago

Ooma Introduces StarDial, Bringing Affordable Home Phone Service to Rural and Remote Locations Through Starlink Internet

Ooma launched StarDial, a home phone solution built for Starlink internet users in rural, remote and off-grid locations, available immediately with an MSRP of $129.99. The base station and cordless HD handset provide unlimited nationwide calling and address-based 911 service, with premium features such as North America-wide calling and voicemail-to-email bundled into Ooma Premier Service at $9.99 per month. The launch targets households losing copper landlines as telecom carriers retire aging networks and extends to cabins, RVs, vans and liveaboard boats — a new addressable segment for Ooma's 2 million-plus user base. Notably, StarDial is not affiliated with or endorsed by SpaceX, so Ooma is monetizing the Starlink ecosystem without a formal partnership.

•1mo ago

OOMA: 10-Q · periodic report

Ooma's fiscal 2027 second-quarter 10-Q shows total revenue of $83.2 million, up 25% year-over-year, driven by Ooma Business growth and the December 2025 acquisitions of FluentStream and Phone.com, which together contributed $22.4 million of first-half revenue. Ooma Business now represents roughly 70% of total revenue, up from 63% a year ago. Profitability improved sharply: GAAP net income was $3.0 million ($0.10 diluted EPS) versus $1.3 million ($0.04) in the prior-year quarter, and Adjusted EBITDA rose to $12.4 million from $7.2 million. Annualized exit recurring revenue reached $298.9 million with core users up to 1.427 million. On the balance sheet, Ooma held $17.5 million in cash and prepaid $11.5 million of its $65 million Citizens Bank term loan, leaving $46.5 million of debt net of issuance costs, while repurchasing $5.7 million of stock with about $2.2 million of authorization remaining. Net dollar subscription retention slipped to 99% from 100%, and product gross margin remained negative at -25%. The filing also discloses that Ooma's fiscal 2025 federal tax return is under IRS examination (no adjustments proposed) and that the company received $0.3 million of tariff refunds after a Supreme Court ruling invalidated certain IEEPA tariffs.

SEC 10-Q•1mo ago

Ooma Reports Fiscal Second Quarter 2027 Financial Results

Ooma reported fiscal second quarter revenue of $83.2 million, up 25% year-over-year, driven by subscription and services revenue which increased to $75.6 million or 91% of total revenue. Non-GAAP net income rose 58% to $10.2 million, or $0.35 per share, while the company achieved record Adjusted EBITDA of $12.4 million and reduced total debt to $47 million. Management launched new AI-driven services including Ooma MyPhone and guided for full fiscal year 2027 revenue between $332.0 million and $333.5 million.

•1mo ago

Ooma Named Top VoIP Provider by IT Professionals in 2026 Spiceworks Voice of IT Survey

Ooma was named the top VoIP provider in the 2026 Spiceworks Voice of IT survey, ranking first among six providers evaluated by 236 IT professionals based on satisfaction and feature set. The survey assessed providers on criteria including call quality, reliability, security, and AI features, with Spiceworks concluding that Ooma has a clear claim to the top spot. The company currently powers more than 1.2 million users through its Ooma Office, AirDial, 2600Hz, and Telo solutions.

•2mo ago

Thryv and Ooma Announce Co-Marketing Agreement Targeting Small Businesses

Ooma and Thryv entered a co-marketing agreement to cross-sell their respective solutions to small and medium-sized service businesses across the US. The partnership leverages coordinated sales initiatives, webinars, and incentive programs to introduce Ooma's communications services to Thryv’s growth platform users and vice versa. Together, the companies serve hundreds of thousands of small businesses, with Ooma powering more than 1.2 million users and Thryv approximately 100,000 businesses globally.

•2mo ago

OOMA: 10-Q · periodic report

Ooma reported its first-ever GAAP net income of $2.6 million for the quarter ended April 30, 2026, marking a significant turnaround from a $0.1 million net loss in the same period last year. This profitability was driven by 25% year-over-year revenue growth to $81.1 million, largely fueled by the integration of its recent acquisitions of FluentStream and Phone.com, which contributed $11.2 million in revenue. Operational metrics remain strong, with core users growing to 1.42 million and annualized exit recurring revenue (AERR) rising to $294.6 million. The company maintained a 99% net dollar subscription retention rate and achieved an adjusted EBITDA of $11.8 million, up from $6.7 million in the prior year quarter, demonstrating improved operating leverage despite increased operating expenses. The company’s balance sheet reflects the impact of its acquisition strategy, with $52.9 million in outstanding term loan debt from a $65 million credit facility used to fund the deals. Ooma reduced this debt by $5 million during the quarter and has $10 million in remaining borrowing capacity, while maintaining $17.2 million in cash. Management believes its current liquidity is sufficient for the next 12 months.

SEC 10-Q•4mo ago

Ooma Reports Fiscal First Quarter 2027 Financial Results

Ooma reported Q1 FY27 revenue of $81.1 million, a 25% increase year-over-year, driven by strong growth in Ooma Business and contributions from recent acquisitions. The company returned to GAAP profitability with net income of $2.6 million ($0.09 diluted EPS), compared to a net loss of $0.1 million in the prior year. Non-GAAP net income rose 73% to $9.7 million. Management provided full-year guidance for FY27, projecting revenue between $326.0 million and $328.5 million and non-GAAP net income between $37.5 million and $39.0 million, signaling confidence in continued execution and integration of FluentStream and Phone.com.

•4mo ago

Ooma Introduces Ooma AI to Streamline Business Call Management and Transform Customer Experiences

Ooma introduced Ooma AI, a suite of AI-powered call management features for Ooma Office, including AI Transcriptions, AI Answering Service, AI Receptionist, AI Insights, and an OpenAI integration. AI Transcriptions, included with Ooma Office Pro Plus at no additional charge, automatically generate accurate call transcripts and summaries, making it easier for teams to review conversations and track commitments. AI Answering Service, priced at $14.99 per license with 40 minutes of use per month, uses generative AI to answer calls, greet customers, and capture caller details, reducing missed calls and call abandonment. AI Receptionist, starting at $49.99 per license with 100 minutes of use per month, acts as a virtual front desk, handling complex customer inquiries and intelligently routing calls.

•5mo ago

Ooma Launches MyPhone, a Modern Landline for Kids as Parents Delay Smartphones

Ooma launched MyPhone, a screen-free landline designed for children, available immediately on Walmart.com and in stores later this year. The device targets parents delaying smartphone adoption, offering safety features like trusted circle calling and quiet hours for a hardware price of $79.99. Service costs $7.99 per month and leverages Ooma's existing cloud-based platform to provide address-based 911 and parental controls.

•5mo ago

Ooma AirDial Enhances Remote Device Management with New Monitoring, Visibility and Analytics Features

Ooma announced new enhancements to its Remote Device Management platform for Ooma AirDial, focusing on improved monitoring, visibility, and analytics. New features include Equipment Disconnect Detection, Extended Off-Hook Alerts, and historical data charting extended to 30 days. These updates are available now via the latest AirDial client firmware and aim to bolster reliability for mission-critical analog devices.

•5mo ago