Customers Bancorp, Inc.

Customers Bancorp Reports Results for Third Quarter 2026

Customers Bancorp reported Q3 2026 net income to common of $78.4 million, or $2.25 per diluted share, up from $2.05 in Q2 and $2.20 a year ago, with ROAA of 1.16% and ROCE of 14.0%. Deposits grew 3.8% sequentially to a record $22.6 billion and loans rose 2.8% to a record $18.5 billion, while net interest income climbed $15 million to $208 million and NIM expanded to 3.19%, with management flagging a ~3.25% September run-rate. The company raised FY2026 guidance to 12%+ loan growth, 9%+ deposit growth, and NII of $805-810 million, and repurchased 492,178 shares in the quarter; management also highlighted the Palantir partnership and cubiX volume surpassing $5.6 trillion inception to date.

•17d ago

Customers Bank and Palantir Collaborate to Build an AI-Native Future for Banking

Customers Bank, the CUBI subsidiary with nearly $27 billion in assets, announced a collaboration with Palantir to deploy Foundry and AIP for AI-native deposit onboarding and servicing. Palantir engineers are embedded with the Bank's in-house AI teams, targeting document collection, entity verification, and real-time risk signal aggregation. The initiative aims to sustain strong momentum — deposits up 15% and client deposit accounts up over 17% year over year — as management pursues a goal of becoming the AI-native leader in banking.

•24d ago

Customers Bank Named a 2026 Innovative Bank Leader by FedFis

Customers Bank was named a 2026 Innovative Bank Leader by FedFis, placing it among only 107 of more than 4,261 U.S. banks under $30 billion in assets analyzed — roughly the top 2.5%. The recognition is based solely on FedFis' data-driven Innovation Score, measuring financial performance, technology adoption, and peer-relative execution; banks cannot apply or pay to be considered. The award is a marketing/branding proof point for the bank's technology transformation and single-point-of-contact model, with no direct financial impact disclosed.

•1mo ago

Customers Bank Named to Forbes List of the World’s Top Performing Banks 2026

Customers Bank, the subsidiary of Customers Bancorp (NYSE: CUBI), was named to the inaugural Forbes list of the World's Top Performing Banks 2026, presented alongside Statista. The ranking evaluated the world's top 500 banks from 88 countries on profitability, growth and earnings quality, capital and funding resilience, and asset quality and efficiency. CEO Sam Sidhu said the recognition validates the bank's single point of contact approach and its investments in AI native infrastructure. Customers Bancorp holds roughly $27 billion in assets, placing it among the 80 largest U.S. bank holding companies, and cites a Net Promoter Score of 81 versus an industry average of 41.

•1mo ago

Customers Bancorp Reports Results for Second Quarter 2026

Customers Bancorp reported Q2 2026 net income of $71.6 million, or $2.05 per diluted share, driven by record growth in its loan and deposit portfolios. Total deposits increased 14.5% year-over-year to $21.7 billion, while total loans rose 16.9% to $18.0 billion, supported by an improving efficiency ratio of 50.55%. Management reaffirmed full-year 2026 guidance and highlighted progress in AI automation, though borrowings increased to support the balance sheet expansion.

•3mo ago

Customers Bank Deploys Qualia Shield for Customers, Advancing Wire Fraud Prevention for Title and Escrow Professionals

Customers Bank announced the deployment of Qualia Shield, allowing title and escrow clients to originate and receive wires directly within the Qualia platform to enhance security and efficiency. The integration eliminates the need to toggle between systems, ensuring automated fraud verification runs on every transaction to close security gaps exploited by fraudsters. This deepens the existing partnership with Qualia and builds on the Qualia Bank Partner Network to provide end-to-end wire management for settlement professionals.

•4mo ago

Customers Bank Named on Business Insider’s America's High Growth Companies 2026

Customers Bank, the subsidiary of Customers Bancorp (CUBI), was named to Business Insider’s America's High Growth Companies 2026 list. The ranking, produced with Plant-A Insights Group, evaluated over 3,000 public companies on financial performance, profitability growth, investor value, and stability. The bank highlighted its five-year track record of 15% annual revenue growth, 20% Core EPS growth, and a Net Promoter Score of 81, significantly above the industry average of 41.

•4mo ago

Customers Bank and ElevenLabs to Deploy AI-Powered Conversational Agents Across Customer and Employee Experiences

Customers Bank, the $26 billion subsidiary of Customers Bancorp (CUBI), announced a strategic collaboration with ElevenLabs to deploy AI-powered conversational agents. The partnership aims to integrate intelligent voice and chat capabilities into the bank's high-touch service model, providing 24/7 support for customers and real-time assist tools for relationship managers. CEO Sam Sidhu stated the move combines cutting-edge AI with their existing service model to deliver faster, more accessible support while maintaining human connection.

•5mo ago

Customers Bank’s cubiX Wins Silver Stevie® Award for Achievement in Product Innovation at the 24th Annual American Business Awards

Customers Bank, a subsidiary of Customers Bancorp (NYSE: CUBI), won a Silver Stevie Award for its proprietary instant payments platform cubiX. cubiX integrates traditional rails like ACH with modern infrastructure like FedNow, supporting a projected $50 billion in mortgage transaction volumes in 2025. The parent company holds nearly $26 billion in assets and was recently ranked the No. 1 midsize bank by American Banker.

•6mo ago

Customers Bank Announces Strategic Collaboration with OpenAI to Redefine the Commercial Banking Operating Model

Customers Bancorp announced a multiyear strategic collaboration with OpenAI to deploy AI across its commercial banking operations, aiming to become one of the first AI-enabled regional banks. The bank will leverage OpenAI's advanced models to re-engineer lending, deposit, and payment lifecycles, building custom capabilities on its own secure infrastructure. CEO Sam Sidhu noted that 75% of team members already use AI tools, and the partnership focuses on driving efficiency while maintaining a human-centric service model.

•6mo ago

President and CEO of Customers Bank, Sam Sidhu, Named Executive of the Year by Business Intelligence Group

Customers Bancorp (CUBI) announced that CEO Sam Sidhu has been named Executive of the Year by the Business Intelligence Group for advancing customer service standards. Under Sidhu's leadership, the bank achieved a Net Promoter Score of 81, significantly outperforming the financial services industry average of 41. Customers Bank, a $24 billion subsidiary, has been recognized as a top-performing bank, ranking #1 among midsize banks in 2024.

•6mo ago