Riskified Ltd.

Riskified Launches Agent Identity Risk Intelligence: Know Who Is Behind AI Personal Assistants like Muse at Checkout and in Customer Service

Riskified launched Agent Identity Risk Intelligence, capabilities that identify which AI personal assistant is behind an order or support request and resolve it to the real consumer identity to return a real-time risk signal. The company argues agent authorization standards like the Personal Agent Protocol (Sierra, Meta, Shopify, Stripe, Walmart) prove only that an agent is authorized, not that the person behind it is trustworthy, positioning Riskified's identity engine as the trust layer for agentic commerce. Initial recognition will be available to Shopify merchants, where orders via Meta's Muse already arrive tagged as agent-originated; integrations include Decision Studio policies and Zendesk. Availability is a limited beta for enterprise merchants in December 2026, with general availability expected in 2027 — no near-term revenue impact.

•1mo ago

Riskified Brings Identity Risk Intelligence to Zendesk, Helping Retailers Stop Returns Fraud Without Sacrificing Customer Experience

Riskified announced a partnership with Zendesk that embeds its Identity Risk Intelligence directly into Zendesk's customer service workflow, giving human and AI support agents real-time identity risk signals. The integration assigns each service request an Identity Risk Category drawn from Riskified's global network of orders, claims, and chargebacks, letting agents fast-track legitimate refund and return claims while routing high-risk ones to review; general availability to Zendesk customers is set for November 2026. Riskified says 78% of purchasing customers across its merchant network already have history on its identity graph, providing cross-merchant context a single retailer cannot see on its own. Citing NRF data, the release notes $849.9 billion in 2025 U.S. returns with roughly 9% fraudulent, about $76.5 billion in losses, but discloses no financial terms for the partnership itself.

•1mo ago

Riskified Expands its Risk Intelligence Platform with ARIA

Riskified expanded its risk intelligence platform with ARIA, a new conversational AI capability built directly into the Riskified Control Center. The tool enables fraud teams to query order data using natural language to investigate patterns, visualize trends, and receive data-backed answers in seconds. Designed with data security in mind, ARIA operates within Riskified's secured infrastructure without storing raw merchant data or accessing personal customer information.

•2mo ago

Riskified Reports Strong Second Quarter of 2026 with Accelerating Revenue Growth

Riskified reported Q2 revenue of $98.7 million, up 22% year-over-year, accelerating significantly from the prior quarter's 7% growth rate driven by new merchant acquisitions and upsells. Management raised full-year guidance for the second time, now expecting revenue of $400 million to $410 million and Adjusted EBITDA of $33 million to $39 million. The company generated $12.9 million in free cash flow and repurchased 13.7 million shares for $63.9 million, ending the quarter with $223.6 million in cash and zero debt.

•2mo ago

Kogan Increases Approval Rates and Improves Customer Experience with Riskified

Riskified released a case study detailing its partnership with Australian ecommerce leader Kogan.com, noting that Kogan achieved approval rates exceeding 98%. The implementation of Riskified’s Identity Engine and Chargeback Guarantee enabled Kogan to identify $1.5 million in annual savings by better managing fraud and policy abuse. This success highlights Riskified's capability to balance security with customer experience for high-volume merchants during critical shopping periods.

•3mo ago

Return Abuse Goes Mainstream as Nearly Half of Consumers Use AI in Return Claims, New Riskified Research Finds

Riskified released a new report finding that 50% of consumers now use generative AI to draft return claims, signaling a structural shift in post-purchase fraud that increases the need for advanced detection solutions. An anonymous luxury fashion brand cited in the report reported a 75% reduction in chargebacks and an increase in conversion rates from 50% to 75–80% after deploying Riskified's platform. The research indicates retailers are tightening return policies in response to abuse, potentially driving demand for Riskified’s identity-based intelligence to distinguish legitimate customers from policy abusers.

•4mo ago

Riskified Announces Board Authorization of Additional $75 Million Under Share Repurchase Program

Riskified's Board authorized an additional $75 million for share repurchases, bringing the total aggregate authorization to $450 million. As of June 4, 2026, the company had already utilized approximately $344.4 million of its prior $375 million authorization. Repurchases will be funded from existing cash and cash equivalents, subject to Israeli regulatory procedures and market conditions.

•5mo ago

Riskified Unveils Next-Generation AI Suite at Ascend 2026, Empowering Merchants with Unprecedented Visibility and Control Over Ecommerce Risk

Riskified unveiled a next-generation AI suite at Ascend 2026, centered on Riskified ARIA, a conversational AI risk analyst that provides transaction-level explainability and network-wide insights. The release also includes Identity Explore 2.0 for cross-merchant visibility into fraud rings and Decision Studio enhancements that allow teams to deploy rules based on identity feedback loops. A live survey of enterprise leaders at the conference, representing over $1.1T in processing volume, found that 78% are engaging with AI shopping assistants.

•6mo ago