Concentrix Corp (CNXC) Concentrix Corporation operates globally, specializing in providing technology-enhanced solutions to optimize customer experiences (CX). The company's services encompass a wide array of offerings, including streamlining CX processes, driving technological innovation, automating both front-end and back-end operations, delivering insightful analytics, and facilitating comprehensive business transformations. Additionally, Concentrix assists clients with end-to-end customer lifecycle management, crafting effective customer/user experience strategies and designs, navigating digital shifts, and extracting valuable insights from "Voice of the Customer" data. Their diverse clientele spans various industries, such as consumer electronics, technology, e-commerce, and health insurance, as well as emerging global enterprises (IPOs), notable social media brands, and banking institutions. Concentrix Corporation was founded in 2009 and is headquartered in Fremont, California.
Sector: Services-Business Services, NEC
Industry: Information Technology Services
Concentrix Corporation NASDAQ:CNXC Technology · Information Technology Services
Mkt Cap $1.85B
Div Yield 4.78%
Pre Pre-market $31.49 Close $30.32 0.00% AH $30.32 Now $31.49 PM VOL 404 $ Vol ≈ $13K RVOL 0.11x
Close $30.32 -2.54% AH $30.32 +3.86% since
Mkt Cap $1.85B
PM VOL 404 sh
$ Vol ≈$13K
RVOL 0.11×
Div Yield 4.78%
Press Release
Concentrix Brings Agentic AI Migration Engine to Microsoft Marketplace
Concentrix launched its patent-pending Concentrix Migration Engine for Dynamics 365 Contact Center, an agentic AI app now available on Microsoft Marketplace that automates migration from legacy CX platforms.
Early deployments show up to 50% faster migration times, building on experience from thousands of CCaaS seats and twelve strategic clients already migrated to the AI-first Dynamics 365 Contact Center.
The launch deepens Concentrix's two-decade Microsoft partnership — it is a Top 5 global Microsoft supplier — and is the first of multiple planned applications; the company will showcase it at Microsoft Ignite, November 17-20, in San Francisco.
• 3d ago AI analysis › Press Release
Concentrix Announces Chief Financial Officer Succession
Concentrix named Chinnu S. Varghese as its next Chief Financial Officer, effective December 1, 2026.
She succeeds Andre Valentine, who will stay through May 31, 2027 to ensure a smooth transition after nearly 30 years with the company.
Varghese brings 20+ years of finance leadership, most recently as SVP and Group Controller at Marelli and previously CFO for Global Growth Markets at Cognizant.
• 5d ago AI analysis › Press Release
Concentrix Helps Clients Fight Fraud, Manage Risk, and Build Trust in the AI Era, Earning Everest Group Recognition Across Four Business-Critical Areas
Concentrix earned Leader designations from Everest Group in fraud management and trust and safety, plus Star Performer and Major Contender placements in financial crime/compliance and agentic operations.
The fraud recognition named Concentrix a Leader in Everest Group's inaugural 2026 assessment with the highest market-impact designation among 20 providers evaluated, following its CastleHill Managed Risk Solutions acquisition.
Trust and safety marks the sixth consecutive year as a Leader. The designations are marketing validation of the company's AI-era risk capabilities rather than a disclosure of new financial results.
• 11d ago AI analysis › Press Release
Concentrix Breaks the Language Barrier with Live Voice Translation
Concentrix launched AI-powered Live Voice Translation, letting customers and advisors speak different languages while hearing each other in real time.
The capability extends language coverage to 60+ languages and the company reports 97%+ productivity levels in live deployments, above enterprise benchmarks. It builds on the existing multilingual translation feature in the iX Suite.
No financial figures or client contracts were disclosed; the release positions the product as a response to constrained multilingual talent pools and growing voice-support demand.
• 12d ago AI analysis › Press Release ● Major ⚠ 5
Concentrix Reports Third Quarter 2026 Results
Concentrix reported fiscal Q3 2026 revenue of $2,453.7 million, down 1.2% year-over-year, with a GAAP net loss of $988.1 million and diluted EPS of $(16.24) driven by a $1.05 billion non-cash goodwill impairment tied to its depressed stock price and market capitalization.
On a non-GAAP basis, results beat the company's profitability guidance: non-GAAP EPS of $2.92 grew 5.0% YoY, non-GAAP operating margin expanded 30 bps to 12.6%, and the quarter generated a record-high third-quarter operating cash flow of $268.2 million and adjusted free cash flow of $218.3 million.
The board raised the quarterly dividend to $0.37 from $0.36, though no shares were repurchased in the quarter, leaving $396.6 million of authorization.
Q4 guidance implies continued pressure: constant-currency revenue decline of (5.0)% to (3.0)%, despite management highlighting that 50% of revenue now comes from new business won since introducing AI.
• 1mo ago AI analysis › Press Release
Reinvent or Evolve? New Report Reveals the Two Paths to AI Success
Concentrix published findings from an Everest Group market study, 'Reinvent or Evolve: Intelligent Operating Models Shaping AI-Enabled Customer Journeys,' which frames two paths to AI success: Evolution (AI augmenting human-led operations) and Reinvention (wholesale redesign around a native AI and agentic operating environment).
The study says only about 16% of enterprises expect AI to autonomously lead most customer interactions next year, and identifies governance and cross-functional orchestration — not the AI technology itself — as the biggest barrier to scaling AI.
The release doubles as positioning for Concentrix's iX Suite, citing a leading retailer that delivered responses 31% faster with Agentic AI as a case study. There is no financial disclosure, contract, or guidance in the release, so it is low-signal marketing rather than a stock-moving event.
• 1mo ago AI analysis › Press Release ⚠ 2
Concentrix Named a Leader in Customer Experience Management as AI Orchestration Defines the Industry’s Future
Everest Group positioned Concentrix as a Leader in its Customer Experience Management (CXM) Services PEAK Matrix 2026, one of only two of 63 providers assessed to achieve Leader status in all three regions: Americas, APAC, and EMEA.
It is the eleventh consecutive year Concentrix has earned Leader positioning, with the highest placement on the vision axis across all regions and top EMEA scores in portfolio mix, vision and strategy, and scope of services.
The company cited client outcomes from its AI stack, including a 53% increase in sales conversion rates through Gen AI-powered advisor assistance, a 56% increase in revenue per chat through AI-driven sales training, and a 20X increase in monthly revenue from a transformed customer success operating model.
No financial figures or guidance accompany the release; the ranking is competitive-position validation rather than a revenue event, but it supports the AI orchestration narrative management is pushing into the enterprise services market.
• 1mo ago AI analysis › Press Release ● Major
Concentrix Strengthens Enterprise Risk and Compliance Capabilities with Acquisition of CastleHill
Concentrix announced the acquisition of CastleHill Managed Risk Solutions, a provider of Governance, Risk and Compliance (GRC) and AI governance solutions.
The deal expands Concentrix's ability to help organizations design, govern, and operate risk and compliance programs from a single partner.
Terms of the transaction were not disclosed.
• 2mo ago AI analysis › Press Release
Concentrix Schedules Release of Third Quarter 2026 Financial Results and Investor Conference Call
Concentrix announced it will release its fiscal third quarter 2026 financial results after market close on September 29, 2026.
The company will host a conference call and webcast at 5:00 p.m. Eastern Time on the same day to discuss the results.
The event is a standard earnings release timing announcement with no new financial data or guidance provided.
• 2mo ago AI analysis › Press Release
Concentrix Wins Big at the 2026 Globee Awards for Delivering Agentic AI Results
Concentrix Corporation announced that its iX Suite secured multiple honors at the 2026 Globee Awards, including two 'Best of Category' recognitions for its agentic AI capabilities.
iX Hero won Best of Category in Collaborative AI for empowering human-AI collaboration, while iX Hello earned top honors in Conversational AI and Next-Generation Chatbot Solutions for automating routine requests.
Global VP Kathryn Harrison emphasized that the awards validate the company's ability to deliver measurable business outcomes by connecting AI intelligence with human operations for over 2000 global clients.
• 2mo ago AI analysis › Press Release
Concentrix and Currys Win NiCE International CX Excellence Award for Transforming Customer Engagement
Concentrix and its client Currys won the NiCE 2026 International CX Excellence Award for Excellence in Engagement Orchestration, recognizing their success in deploying intelligent CX solutions.
The implementation involved utilizing NiCE CXone to unify customer engagement across channels, processing nearly six million annual interactions and achieving double-digit gains in Net Promoter Score.
This achievement highlights Concentrix's deepening strategic relationship with NiCE, having recently achieved Platinum status in the NiCE 360 Partner Program.
• 3mo ago AI analysis › Press Release
Concentrix to Speak at Ai4 2026 About Scaling Enterprise AI for Real Business Outcomes
Concentrix announced its participation in Ai4 2026, where Global VP of Strategy and AI Platforms Kathryn Harrison will join a panel discussion on scaling enterprise AI.
The panel, moderated by Rob Pegoraro, will address common failure points in AI implementation and the need for governance and operational discipline to achieve scale.
The company will also showcase its iX technology at booth #1562, demonstrating its approach to orchestrating people, AI, and workflows.
• 3mo ago AI analysis › Press Release
Concentrix Named a Leader in AI Enablement by Leading Analyst NelsonHall
Concentrix announced it has been positioned as a Leader in NelsonHall's AI Enablement NEAT evaluation across all three categories: Overall AI Enablement, AI Operationalization, and AI Training.
The analyst report highlights the shift from AI experimentation to large-scale deployment, noting that Concentrix offers strong governance practices and trusted data foundations.
CEO Chris Caldwell emphasized the company's ability to help clients close the gap between AI ambition and operational reality by leveraging decades of experience in complex, regulated environments.
• 3mo ago AI analysis › Press Release
Concentrix Turns Everyday Action into Sustainability Progress at Scale
Concentrix released its 2026 Sustainability Report, highlighting an EcoVadis Gold Medal placing it in the top 5% of companies assessed worldwide and SBTi validation of its net-zero targets.
The company reported a 25.7% cut in absolute emissions against a 2019 baseline and 1.37 million trees planted since 2021, alongside a new partnership with Plant-for-the-Planet.
Executive Vice President Philip Cassidy noted that sustainability and technology are advancing together, embedding ESG into operations to cut costs and meet client standards.
• 4mo ago AI analysis › Press Release ● Major ⚠ 2
Concentrix Reports Second Quarter 2026 Results
Concentrix reported Q2 revenue of $2.46 billion, up 1.9% year-over-year, in line with guidance, and delivered record adjusted free cash flow of $242 million.
The company declared a $0.36 per share dividend and maintained $396.6 million in remaining share repurchase authorization, though no buybacks occurred in the quarter.
Management reaffirmed full-year 2026 revenue guidance of $9.925-$10.025 billion and adjusted free cash flow expectations of $630-$650 million.
• 4mo ago AI analysis › Press Release
Concentrix Schedules Release of Second Quarter 2026 Financial Results and Investor Conference Call
Concentrix has scheduled the release of its fiscal second quarter 2026 financial results for Monday, June 29, 2026, after market close.
The company will host a conference call and webcast with the investment community on the same day at 5:00 p.m. Eastern Time to discuss the results.
This release contains no financial data or forward-looking guidance; it serves solely as a date notification for the upcoming earnings report.
• 4mo ago AI analysis › Press Release
Concentrix Earns a Spot on the Fortune 500® for the Third Year Running
Concentrix has been ranked #423 on the Fortune 500 list for the third consecutive year, moving up three spots from the previous year.
CEO Chris Caldwell cited the ranking as evidence of client trust and the company’s ability to help brands operationalize AI.
The announcement highlights recent industry awards for Concentrix’s iX Hero agentic AI platform and Agentic Operating Framework.
• 5mo ago AI analysis › Press Release
Concentrix Achieves Platinum Status in NiCE 360 Partner Program
Concentrix has achieved Platinum status in NiCE’s 360 Partner Program, marking an expansion of its existing collaboration with the enterprise software provider.
The partnership focuses on deploying agentic AI in complex, regulated environments, combining NiCE’s Cognigy platform with Concentrix’s integration and operational expertise.
Executives from both firms emphasized that the collaboration helps enterprises move beyond isolated AI testing to scalable, production-ready deployments that connect core data and systems.
• 5mo ago AI analysis › Press Release
Concentrix to Present at Upcoming Investor Conferences
Concentrix Corporation announced that its senior management team will participate in several upcoming investor conferences throughout May and June.
The schedule includes the Needham Technology & Media Conference, the J.P. Morgan Global Technology, Media and Communications Conference, the Barrington Research Virtual Spring Investment Conference, the Baird Global Consumer, Technology & Services Conference, and the BofA Securities Global Technology Conference.
Institutional investors interested in one-on-one meetings are encouraged to contact their representative at the hosting firm or email Concentrix investor relations.
• 6mo ago AI analysis › 
